We are able to ship our products to any country or region that is covered by Japan Post’s EMS (Express Mail Service) international delivery network. For shipment fee, please check the detail when you check out.
Some countries or regions may have restrictions on the import or use of our products. Please check the relevant regulations of your destination country before placing an order. If your order is seized, returned, or prohibited from use due to import restrictions, we are unable to offer refunds or accept returns. Thank you for your understanding.
We take the utmost care in packaging for international shipments; however, damage or loss may occasionally occur during transit.Upon notification from the customer, we will request an investigation and compensation from the carrier or postal service. Please note that these procedures often take considerable time, and we cannot send replacement items until the investigation is completed and compensation is approved.